Terms & Conditions

Shipping Policy:

Shipping is via Canada Post, Regular Parcel Service, from Toronto, with delivery standards being:

Delivery Zone Local Regional National
Major Urban Centres Up to 3 days 4-6 days 5-10 days
Non-major Urban Centres 3 days Up to 7 days Up to 13 days
Northern Regions and Remote Centres 3 days Up to 9 days Up to 14 days

Refund Policy:

We want you to be completely satisfied with your purchase. You may return  the item within 14 days of receiving it for refund to the original card used for purchase, less a 20% restocking fee.  Item must be in its’ original packaging and in perfect, unused condition. Sorry, shipping costs cannot be refunded.

Defective Product Policy:

Please contact info@thegoallight.ca or call us at (905) 642-8459  to describe the nature of the defect. We will do whatever we can to resolve the problem. If GoalLight staff are unable to resolve the issue by phone or email, malfunctioning or defective products may be returned within 28 days from the date of purchase for exchange at no charge. Sorry, shipping costs cannot be refunded..